When we are in a conflict, our blood pressure rises and our face turns red. Our ability to think logically goes down and our self protective mechanisms go up. We only think from a self interest point of view and may even become violent.This is when hot words fly! These words are hurtful and cause friction in a relationship.
If we want to solve a problem, we need to take a break and ‘cool down’. Our brain needs to go to the higher thinking mode and negotiate a ‘win-win’ solution.
1 comment:
Great visual! I knew immediately what this was about, without having to read your explanation. Well done!
Post a Comment